10 Habits of Highly Effective Communicators
Introduction
In today's busy world, being able to communicate effectively is one of the most powerful ways to achieve success. Whether it is in the workplace, in our relationships, or regarding our public speaking, Great communicators have picked up some special habits that help them connect with people, influence others, and inspire them. This article will talk about some of these habits that top communicators have, and how you can start developing them too.
1. They Are Active Listeners
Highly successful communicators appreciate listening is much more important than talking. They aren't simply putting together what they want to say, they are actually listening!
How to practice:
- Have eye contact
- Do not interrupt
- Nodding head, and making comments like, "I see", "Go on"
- Paraphrase back to the other person
Listening actively builds trust and demonstrates that you value the input.
2. They Pause Before Speaking
Great communicators develop the habit of taking a pause before they reply. Pausing helps them collect their thoughts, prevents them from making impulsive comments, and will help them speak more clearly. Tip: Use silence. A pause after your question or statement adds to your point.
3. They Adjust their Message Depending on the Audience
Not every message is the same. Effective communicators can identify with who they are speaking to, adapting their language, tone, and examples based on understanding our audience.
For example:
- With a team: practical and goal-oriented
- With a customer: empathetic and solutions-focused
- With kids: simple and encouragement
Knowing your audience improves engagement and understanding.
4. They are Clear and Concise
If you keep talking, you will melt the brains of your audience! Great communicators see to it that they use simple and direct language that is easy to understand.
Don't:
- Talk using long-winded explanation
- Use technical jargon (unless connected and explained)
- Useful phrases that you don’t really intend to say
When you have clarity of communication, in addition to understanding those ideas is more likely, time will also be saved!
5. They Use Non-Verbal Communication
The way you are positioned, smile, look at someone, and hands are all indicators of communication sometimes more than what you spoke.
Good communicators utilize non-verbal communication to help express and enhance their messages.
What to think about:
- Stand up straight and appear confident
- Smile and be friendly
- Make eye contact that appears natural
- Use hand motions to punctuate elements of what you're saying.
They will remember how you made them feel longer than they would the actual words that you used!
6. They Ask Thoughtful Questions
Great communicators ask thought-provoking, open-ended questions that encourage conversation and connection instead of commandeering the conversation.
Some examples are:
- 'What do you think about...?'
- 'Can you tell me more about...?'
- 'What did that feel like?'
When you're asking questions, it displays interest and respect for the other person's thinking.
7. They Know How to Give and Receive Effective Feedback
Great communicators know how to give and receive effective feedback in a way that does not harm the relationship. They are honest and kind but fundamentally focused on improvement.
As far as providing feedback (constructive feedback), it should:
- Be specific, rather than general nitpicking
- Be about the behavior; not the person
- Provide recommendations or suggestions
This builds trust and supports collaboration.
8. They Don’t Get Caught Up in the Emotion
Great communicators can remain calm in the face of high tension or a tricky situation, such as discussing a sensitive topic or a matter when the stakes are high. Great communicators are able to manage their own feelings rather than allowing their feelings to manage them.
Ways to practice staying calm:
- Deep breathing, and intentional breathing
- Pause before responding
- Maintain a neutral and respectful tone
By staying calm, you're enhancing your credibility and influencing power.
9. They Demonstrate Empathy
Empathy - the recognized feelings of others and owning them - is at the center of communication, as ability to recognize and deepen relationships with people. Empathetic communicators will develop stronger, more salient relationships because they enhanced the connections to and with others.
You can demonstrate empathy by:
- "Wow, that must be really hard for you." is recognizing feelings.
- Recognizing concerns
- Providing a helping hand
Empathy will turn conflict into human connection.
- "Wow, that must be really hard for you." is recognizing feelings.
- Recognizing concerns
- Providing a helping hand
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