10 Habits of Highly Effective Communicators
Introduction
In today's busy world, being able to communicate effectively is one of the most powerful ways to achieve success. Whether it is in the workplace, in our relationships, or regarding our public speaking, highly effective communicators have developed certain habits that make it easier for them to connect to other people, influence, and inspire. This article will go over some of the habits that effective communicators possess compared to the rest of us, and how you can develop these habits.
1. They Are Active Listeners
Highly effective communicators understand that listening is far more important than speaking. They're not just waiting for their chance to talk; they're really listening to what other people say.
How to practice:
- Have eye contact
- Do not interrupt
- Nodding head, and making comments like, "I see", "Go on"
- Paraphrase back to the other person
Listening actively builds trust and demonstrates that you value the input.
2. They Pause Before Speaking
Great communicators develop the habit of taking a pause before they reply. Pausing helps them collect their thoughts, prevents them from making impulsive comments, and will help them speak more clearly.
Tip:
Use silence. A pause after a question or statement adds to your point.
3. They Adjust their Message Depending on the Audience
Not every message is the same. Effective communicators can identify with who they are speaking to, adapting their language, tone, and examples based on understanding our audience.
For example:
- With a team: practical and goal-oriented
- With a customer: empathetic and solutions-focused
- With kids: simple and encouragement
Knowing your audience improves engagement and understanding.
4. They are Clear and Concise
If you drone on, you melt your audience's brains! Great communicators see to it that they use simple and direct language that is easy to understand.
Don't:
- Talk using long-winded explanation
- Use technical jargon (unless connected and explained)
- Useful phrases that you don’t really intend to say
When communication is clear, understanding is more likely, and time will be saved.
5. They Pay Attention to Non-Verbal Communication
Your body language, facial expressions and tone of voice communicates with just as much (if not more than) your words. Great communicators will use non-verbal communications that reinforce their message.
Suggested habits of note:
- Stand tall and confident
- Smile genuinely
- Use appropriate eye contact
- Use hand gestures to emphasize specific points
What you did to them as far as their feelings, they will remember much longer than the words you said!
6. They Ask Thoughtful Questions
Great communicators ask thought-provoking, open-ended questions that encourage conversation and connection instead of commandeering the conversation.
Some examples are:
- 'What do you think about...?'
- 'Can you tell me more about...?'
- 'What did that feel like?'
When you're asking questions, it displays interest and respect for the other person's thinking.
7. They Know How to Give and Receive Effective Feedback
Great communicators know how to give and receive effective feedback in a way that does not harm the relationship. They are honest and kind but fundamentally focused on improvement.
As far as providing feedback (constructive feedback), it should:
- Be specific, rather than general nitpicking
- Be about the behavior; not the person
- Provide recommendations or suggestions
This builds trust and supports collaboration.
8. They Don’t Get Caught Up in the Emotion
Great communicators can remain calm in the face of high tension or a tricky situation, such as discussing a sensitive topic or a matter when the stakes are high. Great communicators are able to manage their own feelings rather than allowing their feelings to manage them.
Ways to practice staying calm:
Deep breathing, and intentional breathing
Pause before responding
Maintain a neutral and respectful tone
By staying calm, you're enhancing your credibility and influencing power.
9. They Demonstrate Empathy
Empathy - the ability to identify and own another's feelings - sits in the middle of communication because it is the ability to understand and navigate authentic relationships with people. Empathetic communicators will develop stronger, more salient relationships because they enhanced the connections to and with others.
You can demonstrate empathy by:
- "Wow, that must be really hard for you." is recognizing feelings.
- Recognizing concerns
- Providing a helping hand
Empathy will turn conflict into human connection.
10. They Never Stop Learning
One can always get better at communicating. Highly effective communicators intentionally seek feedback, read books, take classes, and pay attention to other communicators to continue to grow.
Resources:
- Books like: "Crucial Conversations"
- Podcasts on skills in communication
- Joining groups like Toastmasters
Communicators that are focused on growth remain contemporary and inspirational.
Conclusion
Becoming a highly effective communicator takes time. It takes focus, self-awareness, and practice. The use of these 10 habits - active listening, speaking clearly, relating to others, and more can transform your personal and professional relationships.
When you think of communication think of connection. Start applying these practices today, watch your levels of influence grow!
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